If at any time an item does not perform due to a defect, return it to us. We will replace it without charge. Videos and DVDs are returnable only if unopened or faulty due to a defect.

When your merchandise arrives, inspect it. If you are not satisfied, return it for an exchange, replacement or full refund.

Before you return or exchange any item, please contact our customer service by phone or e-mail.

We pride ourselves in providing quality pruducts and service, so please contact us with any questions or help.

Phone: 1-602-263-4813

E-mail: webmaster@catalinacruz.com